Symantec endpoint protection v11 not updating Xxx chating

Any content with a date of 1/1/ AM or newer will be purged from the SEPM if the maximum number of definitions revisions has been reached.

Since 12/31/09 rev xxx is considered the latest content available to the SEPM, a client will not update to a content revision later than the highest numbered revision available on this date.

Please also note that once the SEPM servers have been patched, the clients should remain configured to download content Live Update for at least 3 days to ensure that they will get delta definitions from the SEPM server .

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The latest ‘Proactive Threat Protection’ and ‘Network Threat Protection’ definitions were released in December 2009, and therefore will not show a January 2010 date.

Managed Clients: An issue has been identified in the Symantec Endpoint Protection Manager (SEPM) which causes Security Content newer than 12/31/2009 PM to be considered older than content previous to that date/time.

This includes all Security Content updates - including Antivirus definitions, Proactive Threat Protection (PTS) Truscan definitions, and Intrusion Prevention System (IPS) definitions.

This issue can manifest in the following ways: The following is a list of the expected behaviors of affected Symantec software with default configurations.

Definition builds for all other products remain the same.

To correct the definition date showing on SEP 11.0.x and SEP 12.0 SBE clients, customers can configure clients to download the latest ‘Virus and Spyware Protection’ definitions directly from Live Update.

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To mitigate this issue, Security Response is no longer incrementing the date on SEP Security Content and instead only incrementing the revision number of the content.

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